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Training & Support

Our goal to ensure successful implementation and use of the Referral Trak product. We understand that software mastery is critical to the employee buy-in and usage.

Our Customer Maintenance & Support program is the tangible proof of this value in action. Our program delivers support and training during the early stages of deployment, and ongoing support after software launch. Our mission is to ensure that we are addressing your needs as they evolve. Our goal is to make Referral Trak a product your organization enjoys using.

Referral Trak is easy to use. Richweb can provide follow-up training sessions if required, and Richweb provides outstanding technical support for all of our customers, large and small. Our documentation kit will include customers references that you can speak with. Ask those references about our excellent customer support!


Additional Tools & Resources

The software also includes role-based training documentation, demos and Frequently Asked Questions, allowing for easy refresher training for existing users, as well as training resources for new employees.